The solution, say security researchers, is to upgrade the software in people's heads, by teaching them to choose more secure passwords (see article).

ECONOMIST: Online security

To find out, you might do worse than check out a recent article by Frances Frei, a world-renowned guru in service management and a Harvard teaching legend. and Anne Morriss, a leader in strategy, leadership and institutional change.

FORBES: Emulate Wal-Mart And Dare To Be Bad?